Introduction

PicoBot is a powerful, customizable AI agent platform designed to help you capture leads, support your customers, and resolve queries instantly using your own knowledge base.

Core Concepts

• Agents: The AI agent itself. You can customize its appearance, tone, and behavior.
• Knowledge Base: The documents, websites, and FAQs you upload to teach your Agent what to say.
• Actions: Custom behaviors like Contact Forms or Demo Scheduling that the Agent can trigger during a conversation.
• Channels: Where your Agent lives (e.g., your website via the Widget, or via Share Links).