Overview

The Knowledge Base is where you upload the core information that the AI uses to instantly generate accurate responses to user queries. You can seamlessly ingest data sources such as your public websites, individual webpages, documents, raw text, and FAQs directly into the knowledge base.

When a user asks a question, the AI intelligently searches your Knowledge Base for all relevant information and synthesizes the best, most accurate answer based on the context of your data.

It is essential to populate the knowledge base thoroughly with high-quality information to ensure your AI Agent can accurately and completely resolve your users’ problems on its own.